Job Details
- Contract Type:
- Unlimited / Full-Time
- Country / City:
- Sweden / Gothenburg
- Company:
- Beiersdorf Aktiebolag
- Job Function:
- IT
Your Tasks
- IT Support for users across Northern Europe and United Kingdom logged via ticketing platform.
- Provide IT training and knowledge transfer to users.
- Local Hardware support: Laptops, Mac, iPads, iPhones, Printers etc.
- Manage and maintain asset registry.
- Purchasing of local hardware such as Mobile devices, peripherals.
- IT cost management for the relevant area of responsibility.
- Conference & event management support at Beiersdorf: Responsibility for IT service delivery relevant topics of conference and event management.
- Management of IT service delivery projects or support for other internal IT service delivery projects
- Responsible for the application of and compliance with the Beiersdorf Shared Service IT service and support processes within the area of responsibility
-
Development of proposals/measures for further improvements of IT services and products
Your Profile
- IT professional experience with a focus on IT service delivery.
- Comprehensive IT knowledge for HW/SW, especially in the area of desktop services and other end-user services.
- Knowledge of iOS/MacOS, Windows 10 / 11, printing, mobile devices, MS Office and other IT solutions
- Knowledge of basic networking concepts.
- Project management skills and competence in handling projects
- High flexibility and ability to work under pressure
- Strong customer orientation
- Willingness to learn continuously
- Assertiveness and ability to work in an international team
- Good communication and organizational skills.
-
Willingness to travel on business as and when required.
