Job Details
- Contract Type:
- Unlimited / Full-Time
- Job Start Date:
- 4/1/2025
- Country / City:
- Germany / Hamburg
- Company:
- Beiersdorf Shared Services
- Job Function:
- IT
Your Tasks
You will keep the SAP Product Master Data (Material Master, BoM, document, Change Master, Classification - SAP Modules MM, PP, CA) system stable and daily business running:
- Provide expert-level support for SAP applications and modules, addressing complex issues escalated from 1st level support.
- Analyze and troubleshoot SAP system errors, performance issues, and user-reported problems.
- Collaborate with cross-functional teams to resolve incidents and implement solutions effectively.
- Conduct root cause analysis for recurring issues and recommend preventive measures.
- Document support processes, solutions, and knowledge base articles for future reference.
- Participate in system upgrades, patches, and enhancements, ensuring minimal disruption to business operations.
- Liaise with SAP vendors and technical teams for issue resolution and system improvements.
- Monitor system performance and conduct regular health checks to ensure optimal operation.
- Support user acceptance testing (UAT) and provide feedback on system changes and enhancements.
- Stay updated on SAP best practices, new features, and industry trends to provide informed support
Your Profile
Required:
- Bachelor or Master Degree in Business Administration, Information Management, Engineering or an equivalent education combined with several years of work experience.
- Good Experience in SAP modules MM, PP, CA.
- Knowledge of ABAP and Fiori and ability to read code
- Good knowledge of ABAP OO, experience with different SAP development concepts (e.g. SAP Enhancement Framework, different integration techniques, BAPI, BDC)
-
Process Know How in Product Design, preferably in the Consumer Goods Industry.
Personal Skills:
- You are not afraid to challenge the status quo and you work solution oriented with strong data points to back up your way
- You work to build the future whilst improving the existing – you love to think out of the box, you are curious and always keen to learn and have a growth mindset
- You collaborate and communicate within cross-functional teams
- You can energize and mobilize people around an idea, creating energy and momentum in the face of change
- You have a passion for master data and you are willing to share your knowledge and best practices with your colleagues
- You are fluent in English (both verbally and written)
